Shleppers Moving & Storage 5 out of 5 based on 97 ratings. 128 user reviews.

Shleppers Bronx Moving

310 Walton Avenue Bronx, New York
Phone: (800) 847-4537

Shleppers Moving

20 Knollwood Avenue Elmsford, New York
Phone: (914)684-0606

Shleppers Yonkers Moving

656 Central Park Yonkers, NY
Phone: (914)684-0606

Shleppers Moving

580 Sylvan Avenue Englewood Cliffs, NJ
Phone: (800) 847-4537

Shleppers Moving

250 West 49th Street New York, New York
Phone: (212)223-4004
(212) 223-4004    (914) 684-0606    (201) 227-2001

Frequently Asked Questions

Below is a list of some frequently asked questions and other additional information to help you get ready for your move.

Q?
What is valuation?
A.
The valuation coverage included in your move is the Department of Transportation required valuation of 30 cents ($0.30) PER POUND PER ARTICLE for hourly jobs or 60 cents ($0.60) PER POUND PER ARTICLE for local moves with guaranteed pricing or for any long distance job.

Q?
Should I buy insurance?
A.
We are great at what we do, but accidents can happen. Moving insurance is very inexpensive compared to the value of your household goods, and is something you might want to consider. Because Shleppers does so many moves and has such a low rate of damaged goods, Shleppers customers automatically receive a discounted rate when you choose MovingInsurance.com. Just click here and follow the instructions. Another insurance company we recommend is Baker Insurance. Just click here and type in the ID code 17127 when asked.

Q?
What are building restrictions?
A.
Most buildings require a Certificate of Liability Insurance and/or special building protection (such as masonite to protect walls and floors). It is the customer’s responsibility to provide Shleppers with any requirements the building’s management may have as well as to schedule the elevator time for the move.

Q?
What is travel time?
A.
Travel time is calculated as the time it takes for our crew to arrive at the origin address, plus the time it takes the crew to get back to our office from the destination address. Travel time is set prior to the move and does not change even if our crew is stranded in traffic or due to inclement weather. Driving between the origin and destination is considered billable labor time and has been factored into your quote.

Q?
Who pays tolls?
A.
If you have a binding price for your move, then it includes the cost of tolls. If your move is based on an hourly rate, the cost of tolls is in addition to the labor and materials.

Q?
Is there guarantee on packing or pressed wood furniture?
A.
Shleppers cannot control whether proper packing methods are used on boxes packed by the customer, and liability is limited where allowed by law. In addition, furniture made of pressed wood often sold by Ikea, Staples and others are not designed to be moved and Shleppers cannot be held responsible for damage to these items.

Q?
Who is responsible for jewelry, cash and high price collectibles?
A.
Shleppers will not carry and/or be liable in any way for the loss or damage to currency, precious stones, documents, stamps, securities, or jewelry. Any items of extreme value should be moved separately by the customer.

Q?
Do I have to empty my drawers?
A.
Whether you choose to pack yourself or choose to have Shleppers pack for you, the contents of all drawers must be packed. Items cannot be moved within the furniture because the contents can damage the inside of the furniture and make the furniture much harder to move.

Q?
Do I need to confirm my move?
A.
It is very important that you confirm your move at least one day in advance. Shleppers will send you an email asking you to confirm, but if you do not receive it at least 24 hours in advance, please call the sales office at (212) 223-4004, press 1 for sales, and any of our associates will be happy to assist you.

Q?
What are the payment options?
A.
Shleppers accepts Cash, Certified Check, Money Order, MasterCard, Amex or Visa. If you are planning to pay by credit card, the card and the card holder must be present at the time of the move for security reasons. Do NOT pack your card!

Q?
How much should I tip?
A.
As in other service industries, gratuity is customary. When your move is finished, Shleppers recommends giving a gratuity of 15-20% of the total cost of your move to the movers. If you prefer, you can give the entire gratuity to the foreman who will distribute it to the team. You can pay the tips to the movers in cash, or you can add it to the credit card bill.
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1-800-84-SHLEP